A global survey of city websites has identified Seoul, South Korea, as the top-ranked city in the performance of municipal e-governance. The research study was conducted jointly by the E-Governance Institute, School of Public Affairs and Administration at Rutgers University-Newark, USA and the Global e-Policy e-Government Institute at Sungkyunkwan University (SKKU), Korea.

The survey evaluated websites of municipalities worldwide in terms of privacy, usability, content, service, and citizen participation and ranked the cities on a global scale. Co-sponsored by the UN Division for Public Administration and Development Management and the American Society for Public Administration, the study listed the following cities among the top 10 in digital governance: Seoul, Hong Kong, Helsinki, Singapore, Madrid, London, Tokyo, Bangkok, New York and Vienna.